TERMS AND CONDITIONS
Pursuant to Legislative Decree 185/99 of 22 May 1999 (Implementation of Directive 97/7/EC relating to consumer protection regarding distance contracts) the Customer (if he qualifies as a "consumer" pursuant to art. .1 letter b of the aforementioned Legislative Decree 22 May 1999 n. 185) by placing the online order on the website http://e-shop.scarpedaballo-nicole.it, you read and accept the following Terms and Conditions.
GENERAL INFORMATIONS:
Introduction: the site http://e-shop.scarpedaballo-nicole.it carries out the online sales activity of Italian artisan footwear, with particular attention to models dedicated to dance and ceremonies.
PRICES
the prices displayed include VAT;
for the application of VAT the DESTINATION ADDRESS is valid, regardless of the billing address;
in the event that the DESTINATION of the products occurs within the European Union, the VAT shown on the invoice is that of the law in force in Italy;
in the event that the DESTINATION of the products takes place outside the European Union, VAT will not be shown on the invoice pursuant to art. 8 Presidential Decree 633/72;
any customs clearance costs and customs duties for "EXTRA EU" exports will be borne entirely by the Consumer.
DELIVERY COSTS
Delivery costs can be verified before final confirmation of the order and depend on the overall weight of the products purchased and the destination location;
The products are entrusted to primary national and international couriers and travel at the total risk of the consumer;
The Consumer will be able to follow the shipment through the courier delivery tracking system by requesting the shipping number and the Courier link;
it is not possible to send products to PO BOXES.
PURCHASE PROCEDURE
To purchase the products, the Consumer will have to carry out some subsequent operations, which in their essential parts are described below:
first of all, the Consumer must be REGISTERED on the website http://e-shop.scarpedaballo-nicole.it; if the Consumer is not previously registered, he/she will be able to register during the purchase operations by sending ALL the requested personal and tax data, assuming all civil and criminal responsibilities in the event of providing false or misrepresented data;
the Consumer must choose the products and place them in the CART;
the Consumer will be able to enter the site access, billing and shipping data or, if already registered on the site, modify them after entering their username and password;
once your data has been confirmed, the user will be able to complete the ORDER DETAILS by choosing the payment method and accepting the CONDITIONS OF SALE;
the Consumer can check the total costs including any shipping costs;
Once the choice has been made, a summary of the order is presented for verification. The Consumer has the opportunity to modify all the choices made previously, or to confirm the order data;
The ORDER CODE can be used by the Consumer to request information via the email address indicated on the site or through the contact system on the site itself.
RIGHT OF WITHDRAWAL
The right of withdrawal, in accordance with the provisions of the art. 5 Legislative Decree 22 May 1999 n. 185 and by Legislative Decree 15 January 1992 n. 50, allows you to return the products purchased with a consequent refund of the price.
The right of withdrawal applies to natural persons and therefore excludes purchases made by retailers, companies or other entities that do not purchase for personal consumption.
Pursuant to art. 5 paragraph 3) Legislative Decree 185/1999 the right of withdrawal is not applicable to products customized upon express request of the customer.
To exercise your right of withdrawal you must send, within 10 working days, a written communication to the address: Nicole di Stambazzi Isabella - Via Fabio FIlzi 6 - 47814 - BELLARIA IGEA MARINA - RN - Italy;
You can also send the communication, within the same deadline, by email or telegram, provided that within the following 48 hours this communication is confirmed by registered letter with acknowledgment of receipt.
Once we have received the aforementioned notice of withdrawal, we will quickly communicate to the customer the instructions on how to return the goods which must take place within the following 48 hours.
The right of withdrawal is however subject to the following conditions:
the right applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the purchased product;
the purchased good must be intact and returned in the original packaging, complete in all its parts (including the original labels not tampered with or moved, and any documentation and accessory equipment);
by law, the return shipping costs are borne by the customer;
the shipment, until receipt is certified in our warehouse, is under the complete responsibility of the customer;
in the event of damage to the goods during transport, we will notify the customer of the incident (within the working day following receipt of the goods in our warehouses), to allow him to promptly file a complaint against the courier he has chosen and obtain a refund of the value of the property (if insured); in this case, the product will be returned, with shipping costs paid by the customer, simultaneously canceling the withdrawal request;
we are not responsible in any way for damage or theft/loss of goods returned by uninsured shipments;
we will reimburse the customer the entire amount already paid, net of the transport costs highlighted on the invoice, within 30 days from the date of return shipment of the goods, by sending a N.T. COURSE CHECK. registered to the name entered in the purchase data;
The right of withdrawal is totally lost, due to the lack of the essential condition of integrity of the goods (packaging and/or its contents), in cases where we were to ascertain:
the absence of integral elements of the product;
item evidently worn for use other than size testing (lack of labels or moved labels, damage or wear, stains, etc.);
damage to the product for reasons not attributable to us.
In the event of forfeiture of the right of withdrawal, we will return the purchased goods to the sender, charging the shipping costs to the sender.
Please remember that, pursuant to art. 5 paragraph 3) Legislative Decree 185/1999, the right of withdrawal is not applicable to products customized upon express request of the customer. In this specific case, our products are made based on the combination of foot number, type and height of the heel, type of sole, color and material of the upper, accessories and finishes chosen by the customer during the order phase and would therefore be excluded from the right of withdrawal . Nicole di Stambazzi Isabella - Via Fabio FIlzi 6 - 47814 - BELLARIA IGEA MARINA - RN - Italy allows the customer to request the change of foot number under the additional conditions learned specified:
Only one number change is allowed for each order;
Shipping and reshipping costs remain the responsibility of the customer.
TERMS OF PAYMENT
Products purchased on http://e-shop.scarpedaballo-nicole.it can be paid in the following ways:
PayPal also with credit card;